• Within 15 days from the date of purchase
  • Purchased Products are NOT REFUNDABLE; it can only be EXCHANGE into same or different product with equal or higher than the previous value.
  • Exchange could be done IF:
    • All products to be exchanged must be returned along with their original packaging within 15 days from the date of purchase (Product should be in good condition)
    • Manufacturing defect
    • Any damage, a picture should be sent for damage verification purposes
    • Customer change of mind is accepted, given that the product should be in good and original condition
    • One time exchange policy
    • If return form is filled completely and sent to our customer service
    • Shipment cost for product exchange will be shouldered by customer
    • Items can be door to door pick up or drop off
    • Exchange is not applicable for contact lenses purchase


Need Help? Chat with us
Please accept our privacy policy first to start a conversation.