- Within 15 days from the date of purchase
- Purchased Products are NOT REFUNDABLE; it can only be EXCHANGE into same or different product with equal or higher than the previous value.
- Exchange could be done IF:
- All products to be exchanged must be returned along with their original packaging within 15 days from the date of purchase (Product should be in good condition)
- Manufacturing defect
- Any damage, a picture should be sent for damage verification purposes
- Customer change of mind is accepted, given that the product should be in good and original condition
- One time exchange policy
- If return form is filled completely and sent to our customer service
- Shipment cost for product exchange will be shouldered by customer
- Items can be door to door pick up or drop off
- Exchange is not applicable for contact lenses purchase